Texas State University Logo
Banner Image
Technology Resources (TR)
601 University Drive, JCK 720
San Marcos, TX 78666

TR: 512.245.2501
ITAC: 512.245.ITAC (4822)

Quick Links

IT Assistance Center (ITAC)

Join the Conversation

adjust type sizemake font smallermake font largerreset font size

Windows XP and Office 2003 (Support Ended 04/08/14)

Countdown at Zero Days         

On April 8, 2014, Microsoft ended support for the Windows XP operating system and Microsoft Office 2003 software suite. Microsoft no longer provides technical assistance or security updates.

Be advised that continued use of these applications can expose a computer to vulnerabilities and security risks.

Decomissioning Windows XP Network Access (after April 8, 2014)

It is of the utmost importance that we protect the Texas State campus community from malicious activity. Therefore, as an added IT security measure and to protect campus resources, Windows XP computer connectivity to the Texas State network is no longer allowed. This means that while on a Windows XP computer, secure network access (e.g., connecting to the Internet via secure wireless or the wired network) as well as connecting to network resources (e.g., Department Share Drives, and UDrives) will not be granted. This includes Mac computers that have virtual connections to Windows XP operating systems.

Faculty who use Instructional Software or Projects that Require Windows XP

Faculty who use Instructional Software or Projects that require Windows XP: At your earliest opportunity, please contact Instructional Technologies Support (512.245.1799) for assistance.

Online Access in Residence Halls

On May 12, 2014, residence hall wired connectivity for Windows XP computers will be no longer be granted. If, however, a significant IT security issue arises prior to May 12, IT Security will be required to take action to protect the campus community by no longer allowing Windows XP connectivity in the residence halls.

IT Assistance Center (ITAC) Support

After April 8, ITAC will reduce support of Windows XP and Office 2003.

Please take the following actions on any computer in your department that has either Windows XP or Office 2003 installed:

  • Upgrade any computers (that are capable) from Windows XP to Windows 7 SP1.
  • Retire any computers that have Windows XP and are not capable of upgrading to Windows 7 SP1.
  • See the IT Equipment Transfer for Disposal procedures for instructions.
  • Uninstall Office 2003 on all computers, regardless of the operating system.
    • Some computers may have Office 2003 installed on Windows XP or Windows 7 computers. Others may have Office 2003 as well as later versions of Office installed (e.g., Office 2007, 2010, or 2013). Please remove Office 2003 only.

Unsure of what version of Windows you're using? Go to AmIRunningXP.com or Which Windows operating system am I running? for automatic detection of your version of Windows.

Learn More and Get Assistance with Upgrading

Step #1 - Read the complete list of Frequently Asked Questions (FAQs).

  • How to tell if your computer is running Windows XP
  • How to upgrade your computer
  • Learn what network resources will no longer be granted to Windows XP computers
  • How to remove Office 2003 from your computer
  • Learn how to backup your files from one computer and restore to another using CrashPlan PROe
  • ...and much more!

Step #2 - Contact your department's Technical Support Person (TSP) or the IT Assistance Center (ITAC)  for assistance.

Additional Resources