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IT Service Dashboard
Technology Resources (TR)
601 University Drive, JCK 720
San Marcos, TX 78666

TR: 512.245.2501
ITAC: 512.245.ITAC (4822)

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IT Service Dashboard

The IT Service Dashboard provides a quick overview of the health of a select set of IT services.

Online Service Status Comments
Absolute Manage for Mac System is Live  
Alertus (Texas State Computer Alert System
for Mac and Windows)
System is Live  
Answers@Texas State System is Live

 

BobcatMail (Texas State e-mail) System is Live  
CallPilot Desktop Messaging System is Live  
Cognos Reports Service is down.

On August 1, 2015, Texas State will no longer use the Cognos Reporting System.  All identified Cognos reports have been converted to Logi Analytics (Reports).

CrashPlan PROe System is Live  
LiveChat System is Live  
Logi Analytics (Reports) System is Live  
Lync / Skype for Business System is Live  
Online Toolkit System is Live

 

Phone Services System is Live

 

ProofPoint System is Live  
SAP Portal and SAP GUI System is Live  
SharePoint (https://collaborate.txstate.edu) System is undergoing maintenance or is having intermittent issues

SharePoint will undergo planned maintenance and be unavailable on Tuesday, August 11, 2015 (7-9 p.m.).

Software Center for Windows System is Live

 

Texas State Self-Service (CatsWeb)
Student Information System (SIS)
System is undergoing maintenance or is having intermittent issues

The Degree Audit feature within Texas State Self-Service is undergoing planned maintenance and is currently unavailable. We expect service to be restored by Wednesday, August 5, 2015 (5 p.m.)

Thank you for your patience as we perform this mandatory maintenance.

Texas State Network (wireless) System is Live  
Texas State Network (wired) System is Live  
Texas State Personal Software Purchase System is undergoing maintenance or is having intermittent issues

The Texas State Personal Software Purchase site will undergo planned maintenance and be unavailable on Wednesday, August 5, 2015 (7 - 10 a.m.).

Texas State Web Applications
(https://tim.txstate.edu/...)
System is Live

 

Texas State WebFiles
(UDrive and Department Share Drive)
System is Live  
Virtual Private Network (VPN) and
(Off-Campus) Remote Desktop Connection
System is Live  

 

Status Key

System is Live Service is running.   System is undergoing maintenance or is having intermittent issues Service is having intermittent
issues or undergoing
scheduled maintenance.
Service is down. Service is temporarily
unavailable.