Texas State University Logo
Technology Resources (TR)
601 University Drive, JCK 720
San Marcos, TX 78666

TR: 512.245.2501
ITAC: 512.245.ITAC (4822)

IT Service Dashboard

The IT Service Dashboard provides a quick overview of the health of a select set of IT services.

Online Service Status Comments
Absolute Manage for Mac System is Live  
Alertus (Texas State Computer Alert System
for Mac and Windows)
System is Live  
Answers@Texas State System is Live

 

ArcGIS License Manager System is undergoing maintenance or is having intermittent issues

The ArcGIS License Manager will undergo a planned upgrade and will be unavailable on Thursday, February 11, 2016 (5 - 6 p.m.). During the maintenance window, users will not be able to check out a new license. Any currently checked out licenses will not see a service interruption.

Thank you for your patience as this required upgrade is performed.

BobcatMail (Texas State e-mail) System is Live  
CallPilot Desktop Messaging System is Live  
CourseLeaf CLSS System is Live  
CrashPlan PROe System is Live

 

CS Gold / CBORD
(Electronic / Door Access Services)
System is Live

 

FileMaker Server (Texas State) System is undergoing maintenance or is having intermittent issues

The Texas State FileMaker Server will undergo a mandatory upgrade to version 14 on Tuesday, February 9, 2016 (5 - 6 p.m.). During this time, users will not be able to connect to their databases. Once the upgrade is complete, database connections will be automatically restored.

Thank you for your patience as we complete this mandatory upgrade.

LiveChat System is Live  
Logi Analytics System is Live  
Lynda.com Online Software Training System is Live  
Online Toolkit System is Live

 

Phone Services System is Live  
ProofPoint System is Live  
SAP Portal and SAP GUI System is Live  
SendNPrint System is Live  
SharePoint System is Live

 

Skype for Business / Lync System is Live  
Software Center for Windows System is Live  
Telephone Services System is undergoing maintenance or is having intermittent issues

On Saturday, February 13, 2016 (7 a.m. – 7 p.m.), a planned telephone infrastructure upgrade will occur on the main campus. During this time, telephone lines will see intermittent periods of no connectivity in these buildings:

  • Academic Services Building South (ASBS)
  • Agriculture (AG)
  • Centennial (CENT)
  • Chemistry (CHEM)
  • Comal (CMAL)
  • Hines (HINE)
  • Medina (MED)
  • Old Main (OM)
  • Pedernales (PED)
  • Physical Plant Admin (PPA)
  • Power Plant (PWP)
  • Taylor Murphy History (TMH)

Thank you for your patience as we perform this required telephone upgrade.

Texas State Self-Service (CatsWeb)
Student Information System (SIS)
System is Live

 

Texas State Network (wireless)
   Texas State WPA
   Texas State University
System is Live

 

Texas State Network (wired) System is Live  
Texas State Personal Software Purchase System is Live

 

Texas State Web Applications
(https://tim.txstate.edu/...)
System is Live

 

Texas State WebFiles
(UDrive and Department Share Drive)
System is Live  
Virtual Private Network (VPN) and
(Off-Campus) Remote Desktop Connection
System is Live  

 

Status Key

System is Live Service is running.   System is undergoing maintenance or is having intermittent issues Service is having intermittent
issues or is planned to undergo
scheduled maintenance.
Service is down. Service is temporarily
unavailable.