IT Assistance Center (ITAC)
MCS 262
512.245.ITAC (4822)
itac@txstate.edu
livechat.tr.txstate.edu
Mon - Fri, 7:30 a.m. to 6 p.m.
Office Users: Windows users visit the TR Office 2007 Web page to learn how to upgrade to Office 2007.
Mac users visit the TR Office 2008 Web page to learn how to upgrade to Office 2008.
The Information Technology Assistance Center (ITAC) is your one-stop-shop for technology-related needs. There are several ways to reach our friendly technical support team:
Walk In: Math Computer Science (MCS) Building (2nd floor) adjacent to the Derrick Hall near the Alkek Library
Phone Support: 512.245.ITAC (4822)
E-mail: itac@txstate.edu
Live Chat: http://livechat.tr.txstate.edu
Student NetID FAQs – Get answers to your questions about NetIDs.
How to create a NetID:
Resnet and Mirage – Learn how to use the Texas State network to browse the Internet.
CatsWeb Student Services – Access registration, enrollment, and network information.
BobcatMail FAQs – Learn how to manage your Texas State e-mail.
Online Toolkit – Check e-mail quotas, forward Texas State e-mails, set personal e-mail names, and update profile information.
If you suspect your computer is infected with either a virus or spyware/malware, please bring your computer to our ITAC walk-up center located in MCS (2nd Floor).
Wireless – Get connected to the open or secure wireless networks.
Mobile Devices – Connect your iPhone to the Texas State e-mail network.
Computer Labs – Find campus lab and printer locations.
TRACS Facts – Learn about the Texas State campus online Teaching, Research, and Collaboration System used by students and faculty.
Facebook – Become a fan and stay up-to-date with the latest technology!
YouTube - Watch many helpfu how to videos!
Campus Phone Basics – learn how to set up your voice mailbox and check messages!
IT Security – Learn more about how to protect your computer.
McAfee Anti-virus – Texas State provides free McAfee anti-virus software to all students enrolled at Texas State.
| McAfee for Windows | McAfee for Macs |
Protect Your Identity - Reduce the risk of identity theft by searching for and securing personal information physically stored anywhere on your local computer, including all removable drives. Use your Texas State e-mail address for a free download of the Identity Finder (Home Edition) for Windows software.
Office 2007/2008 – PC and Mac users can purchase Microsoft Office software at the University Bookstore at discounted academic pricing.
Get Connected – Find links to how-to articles and frequently asked questions about using your computer and networking at Texas State.