IT Assistance Center (ITAC)
MCS 262
512.245.ITAC (4822)
itac@txstate.edu
livechat.tr.txstate.edu
Phone&LiveChat: Open daily 24 hrs
Walk-In: M-F, 7:30 a.m. to 6 p.m.
Microsoft Office Info
Adobe Software Info

Texas State ID (e.g., A12345678) | Net ID (e.g. zzz99) | ||||||||||||||||||
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| Use your Texas State ID and Self Service PIN to access these services on Texas State Self-Service: | Your NetID is made up of your initials followed by numbers. Formats: zz99, zzz99, zz999 z_z99, zz9999 Use your NetID and password to access these services: | ||||||||||||||||||
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Click here to watch the NetID and Online Toolkit online tutorial.
Admissions has provided you with your Texas State ID number. Admissions has also given you your PIN. Click here to log in for the first time and set up your PIN.
Unlock Tool: If you have locked your Texas State ID account because of too many invalid attempts logging in, use the Unlock Tool.
Click here to activate your new NetID. Provide your Texas State ID and the answers to three security questions.
Click here to change your NetID password. Log into the Online Toolkit, select Change Password, and follow the prompts.
Click here to reset your NetID password. Provide the answers to your three security questions.
Use the Online Toolkit to perform these tasks:
Activate your NetID (provide your Texas State ID and the answers to three security questions)
Use Forgot Password? tool (provide your NetID or Texas State ID and answers to three security questions)
| Change NetID password | View your BobcatMail e-mail quota |
| Create or change self-service PIN | Set an e-mail forward |
| Create or change three security questions | Set an e-mail alias |
Go to Answers@Texas State for step-by-step tutorials.
Texas State Self-Service – Register for classes, pay tuition, view your financial aid, and much, much more!
BobcatMail - Check your Texas State e-mail and view your calendar.
Online Toolkit – Check e-mail quotas, forward Texas State e-mails, set personal e-mail names, update profile information, reset your NetID password!
Internet Connectivity in the Res Halls – Learn how to use the Texas State network to browse the Internet.
If you suspect your computer is infected with either a virus or spyware/malware, please bring your computer to our ITAC walk-up center located in MCS (2nd Floor).
Microsoft Office – MS Office software is available to students at a very reasonable price!!
Adobe CS software - Get low cost Adobe software here!
Other Software Titles - See what's available on the Texas State Personal Software Purchase program site.
Anti-virus/Malware Protection – Texas State provides free anti-virus software to all students enrolled at Texas State.
| Microsoft Security Essentials for Windows | McAfee Security for Macs |
Protect Your Identity - Reduce the risk of identity theft by searching for and securing personal information physically stored anywhere on your local computer, including all removable drives. Use your Texas State e-mail address for a free download of the Identity Finder (Home Edition) for Windows software.
Get Connected – Find links to how-to articles and frequently asked questions about using your computer and networking at Texas State.
| Mobile Phone Plan Discounts | Contact representatives from AT&T, Verizon, Sprint, and T-Mobile to apply your discount! |
| Mobile Devices | Connect your iPhone to the Texas State e-mail network. |
| iPhone and Android Apps | Take Texas State Mobile with you everywhere with these free apps! |
| Wireless | Get connected to the open or secure wireless networks. |
| Computer Labs | Find campus lab and printer locations. |
| TRACS Facts | Learn about the Texas State campus online Teaching, Research, and Collaboration System used by students and faculty. |
| Campus Phone Basics | Learn how to set up your voice mailbox and check messages! |
| IT Security | Learn more about how to protect your computer. |
| TXSTate RAVE | Emergency notification system that allows for texting to your cell phone. |
| Join the conversation and stay up to date with the latest technology! | |
| Follow ITAC and stay informed! | |
| ITAC Online Tutorials | Check out our training videos! |
Join the Conversation