Welcome to ITAC Student Support!

The Information Technology Assistance Center (ITAC) is your one-stop-shop for technology-related needs. There are several ways to reach our friendly technical support team:

Walk In: Math Computer Science (MCS) Building (2nd floor) adjacent to the Derrick Hall near the Alkek Library

Phone Support:  512.245.ITAC (4822)

E-mail:  itac@txstate.edu

Live Chat: http://livechat.tr.txstate.edu

Student NetID

Student NetID FAQs – Get answers to your questions about NetIDs.

How to create a NetID:

1. Create a CATS PIN
2. Create your NetID

Resident Hall Network Access (ResNet)

Resnet and Mirage – Learn how to use the Texas State network to browse the Internet.

CatsWeb

CatsWeb Student Services – Access registration, enrollment, and network information.

BobcatMail

BobcatMail FAQs – Learn how to manage your Texas State e-mail.

Online Toolkit – Check e-mail quotas, forward Texas State e-mails, set personal e-mail names, and update profile information.

Spyware and Viruses

If you suspect your computer is infected with either a virus or spyware/malware, please bring your computer to our ITAC walk-up center located in MCS (2nd Floor).

Useful Resources

Wireless – Get connected to the open or secure wireless networks.

Mobile Devices – Connect your iPhone to the Texas State e-mail network.

Computer Labs – Find campus lab and printer locations.

TRACS Facts – Learn about the Texas State campus online Teaching, Research, and Collaboration System used by students and faculty.

Facebook – Become a fan and stay up-to-date with the latest technology!

YouTube - Watch many helpfu how to videos!

Campus Phone Basics – learn how to set up your voice mailbox and check messages!

IT Security  – Learn more about how to protect your computer.

Software and Additional Resources for Students

McAfee Anti-virus – Texas State provides free McAfee anti-virus software to all students enrolled at Texas State.

Protect Your Identity - Reduce the risk of identity theft by searching for and securing personal information physically stored anywhere on your local computer, including all removable drives. Use your Texas State e-mail address for a free download of the Identity Finder (Home Edition) for Windows software.

Office 2007/2008 – PC and Mac users can purchase Microsoft Office software at the University Bookstore at discounted academic pricing.

Get Connected – Find links to how-to articles and frequently asked questions about using your computer and networking at Texas State.