IT Assistance Center (ITAC)
MCS 262
512.245.ITAC (4822)
itac@txstate.edu
livechat.tr.txstate.edu
Mon - Fri, 7:30 a.m. to 6 p.m.
Office Users: Windows users visit the TR Office 2007 Web page to learn how to upgrade to Office 2007.
Mac users visit the TR Office 2008 Web page to learn how to upgrade to Office 2008.
If any machine contains sensitive data such as Social Security numbers, bank records, budget information, student ID’s, etc., it is highly recommended that the hard drive be physically destroyed.
If your computer contains sensitive information, erase the drive, and on the Disposal of Computer Equipment (Clean Hard Drive) form, check the box that affirms that your computer contains sensitive information. The drive will be destroyed in the warehouse. If your computer is not functional, use the same form and check the box that affirms that the computer is not functional.
If the drive does not contain sensitive information, it is recommended that it still be erased before disposal. You can use the DBAN program to erase a drive. The DBAN program can be downloaded and then installed to an external USB storage device (flash drive). The computer will then be booted up using the USB storage device.
These are the instructions to change the boot drive to a USB Storage Device for Dell computers:
When turning on the computer, when the blue Dell logo appears, press F12 to get to the BIOS boot menu. If there is an option for "USB Storage Device", highlight it with the arrow keys and press enter. DBAN should boot.
If there is no "USB Storage Device" option, restart the computer and press F2 to enter the system BIOS when the blue Dell logo appears. Once you are in the BIOS utility, select "Boot Sequence" and press enter. In the window that appears, "USB Storage Device" should be present. Highlight and press the space bar until a checkmark is present to the left of "USB Storage Device". Press Escape to exit that window, then Escape again to exit the setup utility. Select "Save Changes and Exit" and the computer will reboot.
Once the BIOS is changed, "USB Storage Device" should appear in the F12 boot menu and will boot DBAN.
If there are still problems booting, or for computers without diskette drives, there is a version of DBAN available to create on CDROM at http://dban.sourceforge.net/.