Texas State University
 
Technology Resources
601 University Drive, JCK 720
San Marcos, TX 78666
Ph: (512) 245-2501

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IT Assistance Center (ITAC)

ITAC Opening
Jim Hull and Dr. C. Van Wyatt, Vice President for Information Technology, join the staff in celebrating the grand opening of the IT Assistance Center (ITAC)

Welcome

How can we help you?

Have a technology question or problem? There are several ways to reach technical support personnel. Choose the most convenient and comfortable method for your schedule.

Just a phone call away...

245-ITAC (4822)
Give us a call Monday through Friday,
8:00 a.m. until 5:30 p.m. to speak with a support technician.

LIVE chat...

Just click here to start up a live chat session. Technicians are available to chat online about your questions and can access your machine remotely to take a closer look.  Live chat is available Monday through Friday, 8:00 a.m. until 5:30 p.m.

Drop us a line...

Use the email link to leave a message anytime, itac@txstate.edu. We will be back in touch in one to two business days.

Stop in and say hello...

We're located on the 2nd floor of MCS. Someone is available at the service desk 8:00 a.m. to 6:00 p.m., Monday through Friday.

Our job is to get you up and running

Many technical issues can be resolved over the phone or via e-mail. If additional support is required, our technicians will work directly with your technical support person or assign your support request to a field service consultant for an on-site visit.