IT Assistance Center (ITAC)
MCS 262
512-245-4822
itac@txstate.edu
livechat.tr.txstate.edu
6/27/08 - VirusScan 8.6.1 for Mac available.
Office Users: Windows users visit the TR Office 2007 web page to learn how to upgrade to Office 2007.
Mac users visit the TR Office 2008 web page to learn how to upgrade to Office 2008.
ResNet is the residential computing service for students living in the residence halls at Texas State. ResNet lets you connect your personal computer directly to the Texas State campus to use electronic network resources both on campus and through the Internet.
All Residence Halls are wired for ResNet access.
Note: If your computer does become exploited by a worm and/or virus, it will be subject to having its network port DISABLED until all problems have been addressed.
To use ResNet, you will need to insure that your computer is configured to use your ethernet connection and set to use DHCP to obtain an IP address (most computers come this way). Connect your ethernet network cable between your computer and the proper data port in your room--there are two of them, marked A and B for the Left and Right side occupants of your room. If in doubt, use Port A if you are the first person in the room to connect to ResNet. Note: An ethernet network cable is thicker than a telephone cord and has a larger but similar connector at its end.
You will need to open your web browser. You will be redirected to the Clean Access® login page where you will type in your Texas State NetID and password. Once logged in using your Texas State NetID and password, you will be able to use the Internet.

Windows users will be required to download and install the Clean Access® client. Once the Clean Access client is installed, you will be prompted for your Texas State NetID and password before using the Internet.
| It is important to remember that each time you make an initial connection to the Internet that you must logon either using the Clean Access® client (Windows users) or logon using the Clean Access® logon web page by opening a web browser (Mac OS X, Linux users). |
Contact ITAC at 245.ITAC (4822) if you need assistance.