If you have been designated as the manager of an Exchange shared mailbox, you can use the Online Toolkit to add or remove user access to a shared mailbox. Once logged into the Online Toolkit, you will see the following screen:

Click the Manage Group Membership button to begin the process of adding or removing user access to the shared mailbox.

If you do not see the Manage Group Membership button then you have not been designated the manager of any shared mailbox.

Adding a user to the group

On the next screen, select the group from the Choose Group drop-down button and then click the Add Users to Group button:

Next, type in the NetIDs of the people to be put in the group (separated by commas) in the NetIDs to Add text field box and then click the Add button:

Click the [ Back ] button to return to the main Choose Group screen:

Removing a user from the group

If you want to remove access for a person to the shared mailbox, select the group from the Choose Group drop-down button and then click the Delete Users from Group button:

Next, select the NetID of the person to be removed from the group in the Select Users area and then click the Delete button (you may select more than one user by using the shift or control/command key when selecting):

Click the [ Back ] button to return to the main Choose Group screen:

Click the [ Logout ] button when done.