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IT Assistance Center (ITAC)
MCS 262
512.245.ITAC (4822)
itac@txstate.edu
livechat.tr.txstate.edu
Mon - Fri, 7:30 a.m. to 6 p.m.
Office Users: Windows users visit the TR Office 2007 Web page to learn how to upgrade to Office 2007.
Mac users visit the TR Office 2008 Web page to learn how to upgrade to Office 2008.
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Hardware Forms
New Computer Ordering Procedures!
As of October 12, 2009, new Purchasing Office procedures mandate that Dell computers be purchased through BOBCATALOG. As part of this process, you must also complete a BOBCATALOG Computer Request form. Quick reference guides to this new ordering process are being created and will be posted soon.
The process for ordering Apple computers has not changed. Use the APPLE Computer Request form to order Apple computer.
Request a New Printer or Other Equipment
Use the form below to request a new printer or other equipment through Technology Resources, and e-mail it to itac@txstate.edu. Our technicians will review your needs and recommend a printer for you. Technology Resources Business Services will create the SAP purchase requisition from your account (as provided by you on the form) and the printer will be delivered to you from Central Receiving.
Use the same form below to request computer component upgrades/accessoriees. E-mail it to itac@txstate.edu, and our technicians will process your request.
Request a New Server
Computer Refurbish Form
Download and complete the computer refurbish request form below to request that a tagged Texas State computer be refurbished, which includes erasing all files on the hard drive and applying the Texas State standard software image.